{"id":5108,"date":"2025-09-04T20:00:56","date_gmt":"2025-09-04T18:00:56","guid":{"rendered":"https:\/\/www.mountainwolf.com\/insights\/?p=5108"},"modified":"2025-09-18T21:47:03","modified_gmt":"2025-09-18T19:47:03","slug":"mountain-wolf-statement-on-regulatory-references-and-customer-concerns","status":"publish","type":"post","link":"https:\/\/www.mountainwolf.com\/insights\/news\/mountain-wolf-statement-on-regulatory-references-and-customer-concerns\/","title":{"rendered":"Mountain Wolf Statement on Regulatory References and Customer Concerns"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Full-width Section: Featured Image” _builder_version=”4.23.1″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_fullwidth_image src=”https:\/\/www.mountainwolf.com\/insights\/wp-content\/uploads\/2025\/09\/Mountain-Wolf-Statement-on-Regulatory-References-and-Customer-Concerns.jpg” alt=”Mountain Wolf Statement on Regulatory References and Customer Concerns” title_text=”Mountain Wolf Statement on Regulatory References and Customer Concerns” admin_label=”Fullwidth Image: Automatically Sets as Featured” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section 1 – Lead and Intro” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”36px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row admin_label=”Row” _builder_version=”4.23.1″ _module_preset=”default” max_width=”800px” custom_margin=”||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” custom_margin=”||32px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

At Mountain Wolf, we are committed to providing our clients with secure, innovative, and transparent financial technology services<\/strong>. Recently, Mountain Wolf has been the subject of external references and reviews. We want to address these points directly to our customers, partners, and stakeholders as transparency is in our utmost interest.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” custom_margin=”||44px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

We hereby publish the complete list of licenses<\/strong>:<\/p>\n

[\/et_pb_text][et_pb_heading title=”EUROPEAN PLATFORM (EU\/EEA)” admin_label=”Heading: Paragrap Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_font=”|800|||||||” title_font_size=”24px” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Slovakia” admin_label=”Heading: Paragraph Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h3″ title_font=”|800|||||||” title_font_size=”16px” custom_margin=”||8px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” custom_margin=”||36px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Mountain Wolf s.r.o has been granted registration as a virtual asset service provider by the Trade Register. The registration enables Mountain Wolf s.r.o to provide virtual currency exchange services and virtual currency wallet services.<\/p>\n

[\/et_pb_text][et_pb_heading title=”Europe” admin_label=”Heading: Paragraph Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h3″ title_font=”|800|||||||” title_font_size=”16px” custom_margin=”||8px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” custom_margin=”||44px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

MiCar (Mica) licensing process ongoing, expected Q4 2025.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section 2 – Body – Descriptive Image” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_heading title=”GLOBAL PLATFORM” admin_label=”Heading: Paragrap Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_font=”|800|||||||” title_font_size=”24px” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Georgia” admin_label=”Heading: Paragraph Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h3″ title_font=”|800|||||||” title_font_size=”16px” custom_margin=”||8px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||36px||false|false” global_colors_info=”{}”]<\/p>\n

MOUNTAIN WOLF LLC is licensed by the Tbilisi Industrial Free Zone Authority to provide Virtual Asset Services, Custodian Services, Payment Services and Foreign Exchange Services.<\/p>\n

[\/et_pb_text][et_pb_heading title=”United Arab Emirates” admin_label=”Heading: Paragraph Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h3″ title_font=”|800|||||||” title_font_size=”16px” custom_margin=”||8px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||44px||false|false” global_colors_info=”{}”]<\/p>\n

The license granted (incl. activities) enables MOUNTAIN WOLF PSP FZCO to act as a Payment Service Provider (PSP) and to offer prepaid card management services.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section 2 – Body – Descriptive Image” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_heading title=”MORE DETAILS” admin_label=”Heading: Paragrap Title” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ title_font=”|800|||||||” title_font_size=”24px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||36px||false|false” global_colors_info=”{}”]<\/p>\n

For more details, please refer to our Legal Disclaimer, which provides information on our KYC\/KYB processes, prohibited jurisdictions, and the travel rule.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text: Paragraph” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

We encourage any client with unresolved concerns to contact our dedicated Compliance & Support Team at<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section 3 – Body – Highlights” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||44px||false|false” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”800px” custom_margin=”||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_blurb title=”Customer support” use_icon=”on” font_icon=”=||divi||400″ icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”16px” custom_margin=”32px||32px||false|false” global_colors_info=”{}”]<\/p>\n

support@mountainwolf.com<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”AML\/Compliance” use_icon=”on” font_icon=”=||divi||400″ icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”16px” custom_margin=”32px||32px||false|false” global_colors_info=”{}”]<\/p>\n

compliance@mountainwolf.com<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Legal department” use_icon=”on” font_icon=”=||divi||400″ icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_font_size=”16px” custom_margin=”32px||32px||false|false” global_colors_info=”{}”]<\/p>\n

legal@mountainwolf.com<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section 5 – More Insights” _builder_version=”4.23.1″ _module_preset=”default” background_color=”rgba(243,246,255,0.5)” width=”100%” max_width=”100%” custom_margin=”||-82px||false|false” custom_padding=”36px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” max_width=”966px” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_heading title=”More insights” _builder_version=”4.23″ _module_preset=”default” title_level=”h4″ title_font=”|800|||||||” title_text_align=”center” title_font_size=”24px” global_colors_info=”{}”][\/et_pb_heading][et_pb_blog fullwidth=”off” posts_number=”3″ include_categories=”all” excerpt_length=”110″ show_author=”off” show_date=”off” show_pagination=”off” use_overlay=”on” overlay_icon_color=”RGBA(255,255,255,0)” hover_overlay_color=”rgba(219,186,0,0.16)” hover_icon=”||fa||900″ admin_label=”Blog: Grid view” module_class=”et_blog_grid_equal_height” _builder_version=”4.23.1″ _module_preset=”default” header_font_size=”20px” meta_font=”|600||||||#A58B04|” meta_text_color=”rgba(27,124,184,0.65)” meta_font_size=”14px” read_more_font=”|||on|||||” read_more_font_size=”12px” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” border_radii=”on|8px|8px|8px|8px” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.1)” global_colors_info=”{}”][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

At Mountain Wolf, we are committed to providing our clients with secure, innovative, and transparent financial technology services. Recently, Mountain Wolf has been the subject of external references and reviews. We want to address these points directly to our customers, partners, and stakeholders as transparency is in our utmost interest.We hereby publish the complete list […]<\/p>\n","protected":false},"author":4,"featured_media":5117,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-5108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nMountain Wolf Statement on Regulatory References and Customer Concerns<\/title>\n<meta name=\"description\" content=\"Mountain Wolf clarifies regulatory status and licenses in EU, Georgia, and UAE, ensuring transparency and addressing customer concerns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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